Frequently Asked Questions

FAQs

How does Mould-DRY work?

Mould-DRY heats on the back and front. The heat from the back penetrates the masonry and dries out the wall through capillary action. A wall dries through capillary action, like blotting paper. No matter where you start drying the blotting paper, the moisture will move to that spot and dry there.

The heat produced at the front forms a heat blanket in front of the wall and supports capillary drying.

Can my child burn themselves on the Mould-DRY heating element?

The temperature of the Mould-DRY modules is comparable to a hot cup of tea. It is approximately 70°C on the front and back of the modules.

A brief touch is therefore completely safe; you won't burn yourself.

How should Mould-DRY be positioned?

The Mould-DRY heating elements can be installed directly in the affected area, ideally just below the damp spot. They can be mounted either on the wall or placed on the included feet.

Please note that direct wall mounting is approximately 12 – 18% more efficient.

Can Mould-DRY cause a fire?

Since the modules have a surface temperature of approximately 70°C, there is no risk of fire.

The ignition temperature of different materials is:

  • Writing paper: approx. 350°C
  • Newspaper: approx. 170°C
  • Spruce wood dust: approx. 260°C

However, we recommend a distance of at least 2 cm between objects and the module.

Does mould disappear with Mould-DRY?

Thanks to Mould-DRY, the mould does not fall off the wall.

Because the wall dries completely, the mold's vital source (moisture) is removed, and it dies. The surface mould stain now becomes lighter and can be cleaned or, if necessary, painted over.

It's comparable to kneeling on wet soil when you put on your trousers: once the stain has dried, it becomes lighter and the residue can be cleaned off the trousers.

Does the infrared heat from Mould-Dry have a negative impact on humans or animals?

No, quite the opposite.

Infrared heat, which is also known from tiled stoves, is one of the most comfortable and healthy types of heat that everyone appreciates and loves.

This also applies to our four-legged friends, who particularly enjoy the warm sleeping place in front of the Mould-DRY elements.

Why does Mould-DRY save more energy than it consumes?

The heat generated by Mould-DRY stays in the room, thus reducing the load on your main heating system.

Another important aspect is energy savings! Damp walls are not only a breeding ground for mould, but also negatively impact the indoor climate and increase heating costs.

Damp masonry loses its natural insulating properties, causing valuable thermal energy to escape through the walls. Water conducts energy up to 28 times faster than air, making the masonry act as a heat conductor.

As a rule of thumb, at a moisture content of just 4%, the insulation capacity is reduced by half. At 10%, the insulation value drops to a quarter, significantly increasing heating costs.

The drier the masonry becomes thanks to Mould-DRY, the more you save on heating costs, while at the same time preventing mould and saving money.

Can Mould-DRY be installed in a child's room near the bed?

It can be safely installed near the bed (behind, next to, or under the bed) for both toddlers and babies. However, accidental contact during sleep should be avoided.

In addition, placing it near the bed has the advantage that the warmth ensures a pleasant and restful sleep.

Where is Mould-DRY produced?

  • Mould-DRY is 100% made in Austria.
  • Some of the raw materials come from Italy and Germany.
  • All other components – even the cables – come from Austria and are processed with the utmost care here in Carinthia, at the foot of Hochosterwitz Castle.

Can Mould-DRY be installed in the base area of ​​kitchen furniture?

In the base area of ​​kitchen furniture, a height of approximately 12 cm should be provided in order to place Mould-DRY right at the back of the affected damp wall.

Simply remove the base panel, place Mould-DRY behind it, plug it in, reattach the panel, and you're done. There's usually enough space behind the base panel for adequate air circulation.

How much electricity does Mould-DRY use per day?

A Mould-DRY element with a power consumption of 50 watts (+/-10%) consumes about 1.2 kWh of electricity (+/-10%) in full operation within 24 hours, similar to a conventional 50 watt light bulb.

By using a timer after the first drying phase, consumption can be reduced accordingly.

For example, if the element is turned on for 1 hour and then turned off for 2 hours, consumption is reduced by two-thirds. Often, after the masonry has dried, a daily operation of 4 hours is sufficient to maintain dryness, significantly reducing operating costs.

Can Mould-DRY also be placed on wall cabinets?

Yes. Simply place the module on the feet on top of the wall cabinets and push them back toward the wall. You can also mount the Mould-DRY heating elements directly on the wall, between the ceiling and the cabinets.

Wall mounting is approximately 12-18% more efficient than stand mounting.

On which building materials can Mould-DRY be used?

Mould-DRY dries any permeable building material with infrared heat, both superficially and through capillary action, penetrating deep into the surface. It dries every damp surface exposed to the infrared heat and rising warm air. This also minimizes the possibility of new mould spores growing and reduces the formation of condensation on walls and windows. Mould-DRY treats the problem at its source and is ideal for use in various areas of the home. The product can safely remove the fungus from surfaces such as tiles, wood, grout, wallpaper, stone, and plastic.

Can Mould-DRY be installed near the bed?

Mould-DRY can be safely installed under, next to, or behind the bed. However, we recommend a minimum distance of 2 cm between the module and other objects.

The warmth brings another advantage: it ensures a more comfortable and restful sleep.

How much area does one heating element dry and how many elements do I need?

In the case of greater humidity or extensive mould infestation, one module is required per linear meter of wall (which is why there are also cheaper set offers).

If you place a Mould-Dry heating element horizontally near the floor, it will dry damp walls via capillary action from a wall width of approx. 1 meter and the entire wall upwards to a room height of approx. 2.5 - 3 meters.

In corners, two modules should always be installed (left and right side) so that the drying can work into the depth of the corner.

In case of slight moisture or mild mould infestation, one module per 1.5 running meters is sufficient.

Does Mould-DRY produce electrosmog?

Our tests have shown that Mould-DRY does not produce more electrosmog than a conventional bedside lamp.

How far does the radiant heat from the heating element reach?

The infrared heat acts primarily upwards and slightly laterally and downwards (10–20 cm). The drier the wall becomes, the deeper the drying process penetrates.

Heat tends to spread upwards, or more precisely: through capillary action and gravity, the moisture is drawn behind the heating element to the warm and dry area, where it then evaporates and escapes into the room.

In this way, the wall is dried from bottom to top and the mould is deprived of its basis for life – moisture – and is killed.

Does Mould-DRY make noises or a light?

No, neither.

If the modules are used in conjunction with an analog timer, this could generate noise when switching on and off.

How many elements can be connected to a socket using connecting cables?

The Mould-DRY basic module can be expanded with up to 4 additional modules via the connecting cables (a total of 5 heating elements per socket).

What should be considered when installing in bathrooms?

Pay particular attention to the installation guidelines for wet rooms. Although the heating elements are splash-proof, according to electrical appliance regulations, they must not be accessible from the bathtub or shower. This means that installation in the immediate vicinity of the shower or bathtub is not permitted.

Does Mould Dry also work against the feeling of a “cold wall” in the room?

Yes. The wall is heated, and the heat carpet that the module spreads across the entire wall creates a pleasantly warm feeling in the room. This effect also persists when Mould-DRY is placed in front of cold glass panels and windows.

What should be considered when installing on tiles?

In tiled bathrooms, drying can only occur through the tile joints, which also takes longer. If damp spots occur above the tiles in tiled bathrooms, it is more efficient to install the Mould-DRY modules above the tiles as well.

To avoid drilling into tiles as much as possible, we recommend positioning the elements so that the holes are located exactly in the tile joints.

How long does the drying process take?

The drying time can vary depending on the wall's structure and moisture content. Generally, you should expect approximately 4-6 weeks, or up to six months for more heavily saturated walls, such as old, thick, and damp stone walls.

It is also crucial whether the moisture has been spreading in the masonry for a long time, as the wall then has to be dried from deep within, or whether it is a newly occurring, surface condensation moisture.

What do I do if the mould is in the corners of the ceiling?

If the moisture problem is on a wall where direct installation of Mould-DRY is not possible, the masonry can be dried via an adjoining room.

In most cases, these are thin partition walls, which is why this area can also be dried from the other side of the wall via capillary action.
The goal is always to dry the entire wall right down to the core.

How exactly does the drying process work?

During the drying phase, the wall behind the Mould-DRY element is heated down to the wall core and the moisture evaporates.

The drier the wall becomes, the more moisture is drawn from the upper part of the wall by capillary action and gravity into the dry, warm area behind the heating element, where it evaporates.

The wall itself is initially heated and dried only in the area of ​​the Mould-DRY module. As the drying process progresses, the entire wall can be heated to room temperature. The heating element creates a blanket of heat that extends across the entire wall, preventing moisture from the air from reaching the wall.

Depending on the amount of moisture, the occurrence of condensation on the wall can be avoided or reduced.

What should I do if the mould is directly in the shower?

In cases where Mould-Dry it be installed directly, it is possible to dry the masonry via the adjacent room.


These are usually narrow partition walls and therefore this area can also be dried from the other side of the wall via capillary action.


In any case, the aim is to dry the wall completely.

What do I do if the mould or moisture is in the corners of the ceiling?

Damp corners due to condensation are usually located near the ceiling. If moisture occurs here, the heating elements are more effective if they are installed as close as possible to the damp areas. This can accelerate the drying process.

What should be considered when drying basements?

Mould-DRY is ideal for drying basement walls. In basements, especially in older buildings, dampness is often not just a matter of damp corners or small patches. Often, the walls and floors attract ground moisture or rainwater from outside or below, causing entire walls to become damp. During heavy rain or flooding, water can even penetrate directly into the basement. Mould-DRY offers a slower, yet efficient and energy-saving alternative to large drying units for dehumidifying such areas.

What should be considered when positioning behind cabinets and furniture?

When installing behind furniture, it's important to ensure air circulation. This can be achieved through side openings or ventilation holes in the base or rear panel.

A distance of about 2-3 cm between the module and the furniture or cupboard walls is completely sufficient.

Does Mould-DRY also help with efflorescence of salts or minerals?

Since the appearance of salts, crusts and stains that form on the wall surface always accompanies the appearance of wall moisture, it also helps here.
The moisture escaping from the wall usually carries salts and dissolved minerals to the surface, which then dry out on the surface and form crystals.



Why does Mould-DRY prevent condensation on the window?

The heating element, which is placed or laid on the windowsill, creates a blanket of heat in front of the window. This blanket of heat prevents or minimizes (depending on the size) window fogging.

How does Mould-DRY work when new moisture is constantly being introduced?

Mould-DRY slowly dries the wall from the inside out through radiant heat and capillary action. Depending on the amount of incoming moisture and the applied heat energy, the moisture on the inside of the wall can be either reduced or largely eliminated.

However, if the causes of moisture penetration are not addressed, a continuous or seasonally recurring drying process is required.

What about my houseplants on the windowsill?

Since Mould-DRY only emits natural heat, plants react very positively to it.


Plants love warmth and this helps them thrive.

Will the heat emitted affect my curtains or plastic windows?

If the recommended distance of a few centimeters is maintained, there are no concerns. Delicate plastics or curtains can yellow over time due to the plasticizers contained in the material. This can be avoided by increasing the distance.

Does the heat from Mould-DRY also affect the room temperature?

Yes. The heat produced by Mould-DRY is not lost in the room and supplements the space heating. This reduces the need for your main heating system.