The answers to our most frequently asked questions

FAQ

How does Mould-DRY work?

Mould-DRY heats up on the back and the front.
The heat from the back penetrates into the masonry and dries the wall using the capillary effect.
A wall dries by capillary action like a blotting paper. No matter where you start to dry the blotting paper, the moisture is drawn to that point and dries there.
The heat generated at the front forms a thermal blanket in front of the wall and supports capillary drying.

How should Mould-DRY be positioned?

The Mould-DRY heating elements can be installed directly in the affected area, ideally just below the damp spot. Either mounted on the wall or set up with the included stands. Please note that direct wall mounting is approximately 12 – 18 % more efficient.

Will mould disappear with Mould-DRY?

Mold-Dry will not make mould fall off the wall.
As the wall dries out completely, the mould is deprived of its basis for life (moisture) and dies. The surface mould stain becomes lighter and can be cleaned or painted over if necessary.
You can compare it to a pair of trousers after kneeling in wet soil: once the stain has dried, it becomes lighter in colour and the residue can be cleaned off the trousers.

Why does Mould-DRY save more energy than it consumes?

The heat generated by Mould-DRY remains in the room and thus reduces the load on your main heating system.
Another important aspect is energy saving! Damp walls are not only a breeding ground for mould, they are also bad for the indoor climate and increase heating costs.
Damp masonry loses its natural insulating properties, which means that valuable heat energy escapes through the walls without being utilised. Water conducts energy up to 28 times faster than air, which makes masonry act like a heat conductor.
As a rule of thumb, a moisture penetration of only 4% reduces the insulation capacity by half. At 10%, the insulation value even drops to a quarter, which significantly increases heating costs.
The drier the masonry becomes with Mould-DRY, the more heating costs you save, while at the same time preventing mould and saving money.

Where is Mould-DRY produced?

Mould-DRY is 100% manufactured in Austria.
Some of the raw materials come from Italy and Germany.
All other components – even the cables – come from Austria, Carinthia, and are carefully processed at the foot of Hochosterwitz Castle.

How much electricity does Mould-DRY consume per day?

A Mould-DRY element with a power consumption of 50 watts (+/-10%) consumes around 1.2 kWh of electricity (+/-10%) in full operation within 24 hours, similar to a conventional 50 watt light bulb.
Consumption can be reduced by using a timer after the first drying phase.
For example, if the element is switched on for 1 hour and then switched off for 2 hours, consumption is reduced by two thirds. After the wall has been dried, daily operation for 4 hours is often sufficient to maintain dryness, which significantly reduces operating costs.

For which building materials can Mould-DRY be used?

Mould-DRY dries any diffusion-open building substance with infrared heat on the surface and utilises the capillary effect to dry the walls to the core. It dries every damp surface that is touched by the infrared heat and the rising warm air. This also minimises the possibility of new mould spores growing and reduces the formation of condensation on walls and windows. Mould-DRY treats the problem at the source and is ideal for use in various areas of the home. The product can safely remove mould from surfaces such as tiles, wood, grout, wallpaper, stone and plastic.

How much surface area does a heating element dry and how many elements do I need?

In the case of severe damp or more intensive mould infestation, one module is required per metre of wall (which is why there are also cheaper set offers).
If you install a Mould-DRY heating element horizontally near the floor, it dries damp walls by capillary action over a width of about one metre and the entire height of the wall up to about 2.5-3 metres.
To ensure effective drying in corners, you should always install two modules (one to the left and one to the right).
For light moisture or low mould infestation module per each 1.5 meters of wall is often sufficient.

How far does the radiant heat of the heating element reach?

The infrared heat mainly reaches upwards and slightly sideways and downwards (10 – 20 cm). The drier the wall becomes, the deeper the drying penetrates.
Heat tends to spread upwards, or rather: due to the capillary effect and the earth’s gravitational pull, the moisture is drawn behind the heating element to the warm and dry area, where it then evaporates and escapes into the room.
In this way, the wall is dried from the bottom upwards and the mould is deprived of its basis for life – the moisture – and is killed off.

How many elements can be connected to one socket with a connection cable?

The basic Mould-DRY module can be expanded with up to 4 additional modules via the connecting cables (a total of 5 heating elements per socket).

Does Mould-DRY also work against the feeling of a "cold wall" in the room?

Yes, the wall is heated and the carpet of heat that spreads from the module over the entire wall creates a pleasant warm feeling in the room. This effect also occurs when Mould-DRY is placed in front of cold glass fronts and windows.

How long does the drying process take?

The drying time can vary depending on the material of the wall and the moisture content. In general, it should take about 4 – 6 weeks, or up to half a year in the case of more humid walls, e.g. old, thick and damp stone walls.
It also depends on how long the moisture has been spreading for in the wall. If it has been damp for a long time, the wall will have to be dried from deeper within, or whether the issue is new condensation moisture on the surface.

How exactly does the drying process work?

During the drying phase, the wall behind the Mould-DRY element is heated right into the wall core and the moisture evaporates.
The drier the wall becomes, the more moisture is drawn from the upper part of the wall into the dry, warm area behind the heating element by capillary action and gravity and evaporates there.
The wall itself is initially only heated and dried in the area of the Mould-DRY module; as drying progresses, the entire wall can be heated to room temperature. The heating element forms a thermal blanket that extends over the entire wall, preventing moisture from the air from reaching the wall.
Depending on the amount of moisture, the occurrence of condensation on the wall can be avoided or reduced.

What do I do if the mould is in the corners near the ceiling?

Damp corners caused by condensation are usually located near the ceiling. If this is the case, it will be more effective to place the heating elements as close to the damp areas as possible. This can speed up the drying process.

What should I bear in mind when positioning behind cabinet fittings and furniture?

When installing behind furniture, it is important to ensure air circulation. This can be made possible by side openings or ventilation holes in the plinth or rear panel.
A distance of around 2-3 cm between the module and the furniture or cabinet walls is completely sufficient.

Why does Mould-DRY prevent condensation on the windowpane?

The heating element, which is placed or laid on the windowsill, forms a heat carpet in front of the pane. This heat carpet prevents or minimises (depending on the size) window misting.

What about my houseplants on the windowsill?

Plants react very positively to Mould-DRY, as the module emits natural heat. The heat allows plants to thrive even better.

Will the heat emitted affect my curtains or plastic windows?

As long as the recommended distance of a few centimetres is adhered to, there is no cause for concern. Sensitive plastics or curtains may yellow in the long term due to containing plasticisers. By simply increasing the distance to the heating element, this can be easily avoided.

Does the heat from Mould-DRY also affect the room temperature?

Yes, the heat produced by Mould-DRY is not lost in the room and adds to the room heating. This means that your main heating system needs to heat less.

Can my child burn themselves on the Mould-DRY heating element?

The temperature of the Mould-DRY modules is similar to that of a hot cup of tea. This is approximately 70°C on the front and back of the modules.
It is therefore perfectly safe to touch them briefly, as they will not burn you.

Can Mould-DRY cause a fire?

As the modules have a surface temperature of approximately 70°C, there is no risk of fire. The ignition temperature of various materials is
Writing paper: approx. 350°C
Newspaper: approx. 170°C
Spruce wood dust: approx. 260°C
Nevertheless, we recommend to keep a distance of at least 2 cm between objects and the
module.

Does the infrared heat from Mold-Dry have a negative effect on humans or animals?

No, on the contrary.
Infrared heat, which is also emitted by tiled stoves, is one of the cosiest and healthiest forms of warmth that we all appreciate and love.
This includes our four-legged friends, who particularly enjoy the warm sleeping area in front of the Mould-DRY elements.

Can Mould-DRY be installed in the children's room near the bed?

It can be placed close to the bed (behind, next to or under the bed) for both toddlers and babies without hesitation. However, accidental contact during sleep should be avoided. Another advantage of placing it near the bed is that the warmth ensures a comfortable and restful sleep.

Can Mould-DRY be installed at the base area of kitchen furniture?

At the base of kitchen furniture, there should be a height of approximately 12 cm allow Mould-DRY to be placed at the very back of the affected damp wall.
Simply remove the plinth panel, place Mould-DRY behind it, plug it in, reattach the panel and you’re done. There is usually enough space behind the skirting board for sufficient air circulation.

Can Mould-DRY also be placed on top of wall units?

Yes, simply attach the module to the included stands, place it on top of the wall units and slide it back towards the wall. You can also mount the Mould-DRY heating elements directly to the wall, between the ceiling and the cupboards.
Wall mounting is approx. 12 -18 % more efficient than setting the unit up on the stands.

Can Mould-DRY be installed near the bed?

Mould-DRY can be installed under, next to or behind the bed without hesitation. However, we recommend a distance of at least 2 cm between the module and other objects.
The heat has another advantage: it ensures a more comfortable and restful sleep.

Does Mould-DRY generate electrosmog?

Our tests have shown that Mould-DRY produces no more electrosmog than a conventional bedside lamp.

Does Mould-DRY make any noise or light?

No, neither.
If the modules are used in conjunction with an analogue timer, it may make noise when
switching on and off.

What needs to be considered when installing in bathrooms?

Pay particular attention to the installation guidelines for wet rooms. Although the heating elements are splash-proof, the electrical appliance regulations state that they must not be accessible from the bath or shower. This means that installation in the immediate vicinity of the shower or bath is not permitted.

What should I bear in mind when installing on tiles?

In a tiled bathroom, drying can only take place through the tile joints, which also takes longer. If there are damp areas above the tiles in tiled bathrooms, it is more efficient to install the Mould-DRY modules above the tiles as well.
To avoid drilling into the tiles, we recommend positioning the elements so that the holes are exactly in the tile joints.

What should I bear in mind when installing on tiles?

In a tiled bathroom, drying can only take place through the tile joints, which also takes longer. If there are damp areas above the tiles in tiled bathrooms, it is more efficient to install the Mould-DRY modules above the tiles as well.
To avoid drilling into the tiles, we recommend positioning the elements so that the holes are exactly in the tile joints.

What do I do if the mould is directly in the shower?

If the moisture problem is on a wall where Mould-DRY cannot be installed directly, the wall can be dried through an adjacent room.
In most cases, these are thin partition walls, which is why this area can also be dried from the other side of the wall by capillary action.
The aim is always to dry the entire wall down to the core.

What needs to be considered when drying cellars?

Mould-DRY is ideal for drying cellar walls. In cellars, especially in older buildings, the issue is often not confined to damp corners or small patches. The walls and floors often attract ground moisture or rainwater from outside or below, causing entire walls to become damp. In the event of heavy rain or flooding, water can even penetrate directly into the cellar. In such areas, Mould-DRY offers a slower, yet efficient and energy-saving alternative to large dehumidifiers.

Does Mould-DRY also help with efflorescence from salts or minerals?

The appearance of salts, crusts and stains on the surface of the wall is often a sign of damp, and Mould-DRY offers a solution here too.
The moisture that escapes from the wall usually carries salts and dissolved minerals with it, which dry on the surface and form crystals. Mould-DRY works more gently and sustainably than conventional dehumidifiers, significantly reducing the formation of crystals. As soon as the wall is dry, there is no longer any moisture in which the salts can dissolve, so they no longer reach the surface.

How does Mould-DRY work if new moisture is constantly being drawn in?

Mould-DRY dries the wall slowly from the inside outwards utilising radiant heat and capillary action. Depending on the amount of moisture pushing in and the heat energy used, the moisture on the inside of the wall can either be reduced or largely eliminated.
However, if the causes of the penetrating moisture are not eliminated, a continuous or seasonally recurring drying process is required.

Can Mould-DRY be installed behind cabinets and furniture?

Yes.
When installing behind furniture or other objects, ensure that air can continue to circulate freely. This can be made possible by side openings, air holes in the base or on the back wall. The recommended distance of 2 – 3 cm between the module and furniture is sufficient.

Limited offer

Get a 10% discount now with the code

Order directly from the manufacturer!

✓ Fast shipping ✓ Secure payment options